Customer training webinars: online meeting software for customer success and education teams

Training customers reduces support load. KEZAYO lets you run regular webinars with registration and recordings you can share.

KEZAYO Meet is made in India by BIDUA Industries and is priced in rupees, so you can try it free and pay only when you need more.

Customer training works best in short, task-focused sessions. Pick one workflow, demonstrate it live on screen, then let customers ask questions. Offer two time slots so customers in different shifts can attend and repeat the session monthly.

Use the registration page to see who is interested, and follow up with a short guide for each topic after the webinar. Over time, the questions you hear become the outline of your next session.

What makes customer training webinars hard online

Scheduling

Recurring sessions.

Different time zones

Repeat sessions.

Questions

Q&A.

Reuse

Record to computer.

How to run customer training webinars on KEZAYO, step by step

Create the webinar.
Invite customers.
Teach with screen sharing.
Answer questions.
Share the recording.

KEZAYO features that help

Webinars with registration

A registration page, a personal join link for every registrant, a practice session and a watch-only audience.

Screen sharing

Share your whole screen, a window or a tab, so slides, spreadsheets, code or a recorded lesson are visible to everyone.

Polls and Q&A

Ask a quick poll or collect questions from the audience so quieter participants can take part too.

Recording to your computer

Record the session to your own computer and keep the file wherever you like.

Meeting reports

After the meeting, get a report with attendance, polls, Q&A, transcript and a summary.

Scheduling and calendar

Schedule meetings in advance, share the link and keep upcoming sessions in one calendar.

Tips from teams who do this every day

Keep sessions focused.
Offer two time slots.
Follow up with a guide.

Before you start: a quick checklist

Professional meetings are judged on punctuality, clarity and follow-up. A tidy setup and a short written summary do more for your reputation than any feature.

Send the link with an agenda and time zone
Use the waiting room and admit by name
Share only the window you need, not your whole desktop
Assign a note-taker and a time-keeper
Agree owners and dates for every action
Send a summary the same day

Mistakes to avoid

Starting without an agenda
Sharing the wrong window or private notifications
Letting the call run over without a decision
Skipping the follow-up message

Which KEZAYO plan fits?

Any plan; larger audiences need higher plans.

Plan	Price	Participants	Meeting length
Free	₹0	up to 100	50 minutes
Starter	₹499 / month	up to 100	up to 4 hours
Pro	₹1,499 / month	up to 150	up to 12 hours
Business	₹2,499 / month	up to 300	up to 24 hours

Need a one-off big session? A Day Pass costs ₹2 per seat for 24 hours, paid from your wallet. See the full pricing.

Frequently asked questions

How do I teach a workflow live?

Share your screen, perform the task step by step and pause for questions. Ask a colleague to monitor Q&A so you can stay focused on the demonstration.

Can customers get a recording?

If you record to your computer, you can share the recording afterwards. Tell attendees that the session is recorded at the start.

Is KEZAYO Meet free to start?

Yes. There is a free plan, and paid plans or a pay-per-seat Day Pass are available when you need longer meetings or larger audiences. All prices are in rupees.

Do participants need to install an app or create an account?

No. Guests join from a link in their browser. The Android, Windows, macOS and Linux apps are optional.

Which devices and browsers work?

Chrome, Edge, Safari and Firefox on laptops and phones, plus apps for Android, Windows, macOS and Linux.