Peer support groups: online meeting software for peer-support and self-help groups

Support groups depend on trust. KEZAYO offers private rooms with a waiting room and the option for participants to keep cameras off.

KEZAYO Meet is made in India by BIDUA Industries and is priced in rupees, so you can try it free and pay only when you need more.

Support groups work when members feel safe. Agree ground rules at the start, keep a regular time and let members choose whether to use their camera. A passcode and waiting room protect privacy, and a facilitator keeps the conversation fair.

Avoid recording and remind members that what is shared stays in the group. If someone needs more help than the group can give, the facilitator can share suitable resources afterwards.

What makes peer support groups hard online

Privacy

Passcode and waiting room.

Comfort

Cameras optional.

Regular rhythm

Recurring room.

Facilitation

Host controls.

How to run peer support groups on KEZAYO, step by step

Share the private link.
Admit members.
Open with ground rules.
Facilitate.
Close and lock the room.

KEZAYO features that help

Host controls

Waiting room, meeting lock, passcode, mute controls and co-hosts keep the meeting orderly and private.

Server-enforced roles

Who is host, co-host or attendee is decided by the server, so nobody can promote themselves from a modified browser.

Join from a browser

Guests join from a link in their browser — no install and no account needed — on a laptop or a phone.

Scheduling and calendar

Schedule meetings in advance, share the link and keep upcoming sessions in one calendar.

In-meeting chat

Share links, answers and files in chat without interrupting the speaker.

Live captions

Live captions in 19 languages, including 10 Indian languages, make meetings easier to follow for everyone.

Tips from teams who do this every day

Agree on confidentiality.
Keep a fixed time.
Do not record.

Before you start: a quick checklist

Community meetings succeed when it is easy to join and everyone feels welcome. Keep the link simple, keep sessions short and invite participation.

Share one clear link in your group
Mute people on entry for large gatherings
Choose a moderator for questions
Use captions to help people who prefer reading
Test audio with elders or first-time users
Share a short summary or recording afterwards

Mistakes to avoid

Posting the link publicly without a waiting room
Letting one person dominate — set speaking turns
Not testing with the least tech-savvy member
Forgetting to share what was decided

Which KEZAYO plan fits?

Free plan for small groups.

Plan	Price	Participants	Meeting length
Free	₹0	up to 100	50 minutes
Starter	₹499 / month	up to 100	up to 4 hours
Pro	₹1,499 / month	up to 150	up to 12 hours
Business	₹2,499 / month	up to 300	up to 24 hours

Need a one-off big session? A Day Pass costs ₹2 per seat for 24 hours, paid from your wallet. See the full pricing.

Frequently asked questions

Can members join without showing their face?

Yes. Camera use is optional, and members can take part by voice or chat.

How do we protect privacy?

Use a passcode and the waiting room, lock the meeting after everyone has joined and agree not to record.

Is KEZAYO Meet free to start?

Yes. There is a free plan, and paid plans or a pay-per-seat Day Pass are available when you need longer meetings or larger audiences. All prices are in rupees.

Do participants need to install an app or create an account?

No. Guests join from a link in their browser. The Android, Windows, macOS and Linux apps are optional.

Which devices and browsers work?

Chrome, Edge, Safari and Firefox on laptops and phones, plus apps for Android, Windows, macOS and Linux.